Do you have a question, need help with your order, or want advice on our products? We're here for you! At MURCH, our customers are our top priority. Feel free to get in touch, we’ll respond as quickly as possible.
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We’re always open to new distribution partners.
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Here are some common questions about your orders.
Some of our products are halal-certified. Please check each product’s details for more information.
Yes, please contact us to discuss.
Yes, once your order has been shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.
Returns/refunds are reviewed and processed on a case-to-case basis. Kindly email us at support@murchcollective.com and we will get back to you as soon as we can. Items must be unused and in their original packaging. Please contact us before sending anything back to receive return instructions.
